Terms and Conditions

Making a Purchase

Making a purchase couldn’t be easier. Just browse our online catalogue by category and add items to your basket. After you have finished your selection, click on “Checkout” and you will be asked for the few details that we need to be able to fulfil the order.

If in the exceptional circumstance that we take your order for an item, but run out of stock prior to your order being dispatched, we will contact you with the option to backorder where possible or cancel the order if requested.

We trade in sterling (GBP). Any figures shown on the website in other currencies are for guidance only. Check with your card issuer for their rates and fees for international transactions. Cards keyed online are automatically debited at the time of purchase. 

You may only place orders and make communications with us in English, and all contracts concluded between us will be in English.

If your order is damaged or short of any items, please bring to our attention within 14 days of delivery, otherwise no claim can be made.

Payments

Payment can be made through various payment methods, such as Visa, MasterCard cards or online payment methods (PayPal, for example). Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, we will not be liable for any delay or non-delivery of Your Order.

Price

The Company reserves the right to revise prices at any time prior to accepting an order.

Cancelling an Order

Right of Cancellation – Under the EC Distance Selling Directive, you have the right to cancel an order within 7 working days commencing the day after the date that the items were delivered.

Please contact us for full details or follow the link here  http://www.hmso.gov.uk/si/si2000/20002334.htm.  
All items must be in original packaging, unopened and seals intact.

We recommend that you use a recorded-delivery service. Note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error.

Your refund will be processed once the item(s) have been received back to the Business and will be refunded to the original payment method within 30 days or sooner.
 If you do not return the goods delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be credited to you.

Cancellation by us

We reserve the right to cancel an order if:

a) we have insufficient stock to deliver the goods you have ordered

b) we do not deliver to your area

c) one or more of the goods you have ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.

If we do cancel your order we will notify you by e-mail and we will credit your account with any sum deducted by us from your credit card as soon as possible, but in any event within 30 days of your order.

Liability

You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchased.
Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.

 All of our products are sold in good faith and we accept no liability for any damage caused by their use.

Information for business

The products sold on our site are provided for private domestic and consumer use only. Accordingly, we do not accept liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss or damage to property and /or loss from claims of third parties arising out of the use of the site or for any products or services purchased from us.

Shipping And Handling

The website displays shipping options and prices appropriate to the content of your order.

Delivery Schedule

Items that are in stock will normally be despatched the same day if we receive your order before 14.30 UK time Monday to Friday with the exception of public holidays. Items that are not in stock at the time of order will normally be despatched within 24 hours of receipt of the order. 

E&OE

The initialism stands for “errors and omissions excepted”. 

To the best of our knowledge the information supplied in this web site is correct but we cannot be held responsible if an error is found. This is due to the constant changes of specifications, descriptions, quantities and prices of products from suppliers. Images shown are for illustration purposes only and may not be an exact representation of the product.

 Events Beyond Our Control

We shall have no liability to you for any failure to deliver goods you have ordered, or any delay in doing so that is caused by any event or circumstance beyond my reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.

 Tax Charges

All items on this website are subject to UK VAT.

Cookies

Cookies are used on this shopping site to keep track of the contents of your shopping basket, to remember you for account login purposes and to track past orders. You can turn off cookies within your browser but please be warned that our website will not work correctly if you do.

We are required by EU regulations to obtain your consent first. By continuing to browse this website, you are agreeing to these terms and giving us your consent to the use of cookies. 

Returns Policy

Please see our Returns Policy page for details.

 Terms and Conditions last updated 25^th September 2024

Disputes

If you have a dispute, you agree to try to resolve the dispute formally by contacting the Company.

Badger Inks Ltd is Registered in England No. 06854714

Registered office: 120 Cavendish Place, Eastbourne, East Sussex, UK BN21 3TZ

Tel: 01323 893006

Email:info@badgerinks.co.uk